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Alternatively, you can ask for your IDs to be linked to Zuora's SID at the chain level, which ensures the link is done at the company level and any merchant IDs associated with the company will be linked automatically to Zuora's SID.

Please ensure both your Orbital Production and Test accounts are linked.

Chase is a leading credit card processor and payment gateway provider.

Zuora is pre-integrated with Chase Orbital payment gateway and Chase NCB Account Updater service.

The BIN number is the Transaction Routing Definition and this is assigned by Chase Orbital.

The Orbital Gateway (Salem Platform) uses only BIN 000001.

In this case, when configuring the payment gateway in Zuora, you should select the Industry Type for how the transaction is actually obtained.

If you obtain payments using different methods, you may need to create multiple payment gateway profiles in Zuora using the same MID but with a different Industry Type selected in each profile.

If you accept all credit cards, it is recommended that you configure two gateway instances.

You can work with your Chase Orbital relationship/account manager, or contact the Chase Orbital support team to request the accounts be linked.

Chase Orbital Support can be reached at 1-866-645-1314 or Gateway [email protected] If you attempt to process test or production transactions in Zuora or create a new payment method, the following error may occur if your merchant IDs have not been linked to Zuora's SID: "Proc Status:20412 - Precondition Failed: Security Information is missing.