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If you plan on canceling your 6-month contract after three months or don't use all 750 of your Zoosk Coins, don't expect a refund on those.Zoosk's Help Center further clarifies by stating, "Zoosk maintains a policy that all purchases are non-refundable, including Zoosk coins and partially used subscriptions." Also, any pending payments will become immediately due at the time of cancelation.BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services." In other words, Zoosk might have its share of bad customer experiences, but they're also very proficient at addressing these complaints once they've been filed with the BBB.According to the BBB, in the last three years, Zoosk has successfully resolved 382 complaints, most of which were about billing/collection or product/service issues.One of the reasons Zoosk's membership continues to grow so fast is that they give away many of their features for free.With a free membership, you can create a decent profile, search for and view other members, and see possible matches for you.
As a comparison, Plenty Of Fish currently has a big fat D from the BBB for failure to respond to most of the complaints they've received.Once you decide to go with a paid subscription, you are able to communicate with any member, as long as they don't block you.This will cost you a good amount, and as with most paid dating services, the longer the period for which you subscribe, the less you pay per month on average: This is on par with what you could expect to pay for a subscription with e Harmony or If you've been shopping for an online dating service, you've probably seen a lot of Zoosk ads.Zoosk is a relative newcomer to the online dating scene, having first shown up in 2007, but it already boasts a sizeable membership.
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However, Zoosk users should be aware of Zoosk's reactivation fee.