Stolen web chat
However, there may be times when you feel that our service has fallen below the standard you expect.
If this is the case, and you wish to make a complaint, we will do our best to try and resolve the issue.
Apply now for the Lowe's Advantage card to get your project started. Sign up for a My Lowe's account to begin registration for the military discount.
Once you have a My Lowe's account, sign in and click Get Started on the military discount banner. Military credentials are verified online using a trusted verification source, Sheer ID. (ET) Call: 1-877-465-6937 24/7 Support Call: 1-800-444-1408 Monday – Sunday: 8 a.m.
You can pick up your order during store operating hours at the designated pickup area.
Just provide the order confirmation email or order number with your photo ID (state driver's license, military ID or state ID).
If you purchased the product in store, the department number is located on your receipt.
If you have questions about your account, call the Lowe’s Credit Center at 1-800-444-1408.
Servicing: 08 Operating hours: Mon – Fri 8am – 8pm (excluding bank holidays) Servicing Overseas: 44 (0) 2392 676 898 Operating hours: Sat 9am – 5pm Claims: 08 Operating hours: Mon – Fri 9am – 5.30pm (excluding bank holidays) Log into your account By clicking here you will be transferred to the Affinion website Existing Customers: 08 Operating hours: Mon – Fri 8am – 8pm (excluding bank holidays), Sat – Sun 9am – 5pm Log in to your account By clicking here you will be transferred to the Affinion website.
Existing Customers 08 Operating hours: Mon – Fri 9am – 5pm Emergency Assistance 02 24/7 helpline Global Assistance Hotline 44 (0) 20 3126 4113 24/7 helpline Claims (non-emergency and claims forms) 02 Operating hours: Mon – Fri 8am – 8pm, Sat 8am – 5pm Complete your insurance claim online By clicking here you will be transferred to the online Claims pages hosted by AXA Travel Insurance.
We pride ourselves on our high quality products and customer service and take your concerns very seriously.
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For your protection, only the cardholder or an authorized user of the credit card may pick up the order. You may return an item within 90 days to a Lowe's store, or ship an eligible item back with the prepaid return label included in your shipment.