Verizon fios tv remote dvr updating
I'm sure I'll be fine without it until there's an update to fix it. My problem was because of the original FIOS install of the new box.I called tech support and they ran some tests and it was showing a signal issue at the ONT. The tech also checked the signal coming in the house and it is good. This issue just started when I upgraded the ONT and moved to Fios One. I'd try moving the VMS to another location, preferably one off of the first splitter. The one splitter is big I think 6 or 8 outputs and goes off to all the TV outlets in the house.So they replaced a piece of coax and unplugged my VMS from my power cleanser piece of hardware and plugged it into my surge protector directly. They will be coming back to the house again but at this point everyone is just making gueeses as a problem can not be identified. I was the original poster and dealt with this issue since December.They hung around for a little while with no freezing. Numerous tech visits - senior level support people to my house - routers, splitters, ONT, VMS replaced. Finally the recent software update a few weeks ago fixed the problem.
Finger tight "plus" an 1/8th turn with a 7/16th open end wrench.
If I reset the boxes with the support tool it seems to fix it for awhile. I fixed it last night and tonight it has started again. You claim that you had the new Fios One boxes for a month.....
But also claim that for the "last couple of months" they have been acting up....
They sent a tech out this morning and he replaced a small cable on the ONT and a red light went to green. I have had a tech out twice - today for about 2 hours. My VMS box was replaces last week and the ONT was swapped out. He is going to get some expert troubleshooting guy at Verizon involved. It happens on all the smaller boxes (3 of them) frequently. The tech had no clue what could be causing it as he checked every physical component - replaced every splitter, the router and the VMS. The majority of your readings are good, but there are some supposedly correctable errors on that channel. If there are any unused live outlets, there should be coax terminator caps placed on them to prevent ingress. The tech replaced that when he was out even though the prior one was new from the December upgrade.
He also swapped out the ONT to a newer box which I thought was weird as they just replaced everything a in december with the upgrade to 1000 internet speed. The VMS doesn’t seem to do it often at all (my wife says she saw it a few times but I haven’t noticed it). The other splitter is a small one that fits in between the VMS and router I think (not home now so just from memory). My VMS is in the basement next to the ONT as I run a long HDMI to my family room tv from there to keep components out of the family room.